Final Mile (Or Last Mile) Service
Need help with Final Mile Or Last Mile Service? Learn more about final mile service and more freight terms in our glossary.
What is Final Mile or Last Mile Service?
Freight services like the final or last mile include additional service and equipment options like using smaller trucks for limited access roads, inside delivery, carrying upstairs, removing packaging materials, and installing the item. The terms may also be used to describe the last “leg” or mile before delivery is made. One example is when using smaller trucks to make deliveries in residential neighborhoods or locations with limited access roads (roads too narrow or fragile to withstand the weight and size of a standard 53′ dry van trailer).
We provide competitive freight shipping prices and an all-inclusive, easy-to-use shipping experience for our customers. Exceeding our customers’ expectations results in thousands of satisfied customer reviews and repeat business. We believe in the power of our customer relationships. Check out FreightCenter reviews from real customers, and learn what they have to say about their freight shipping experience!
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Why Choose FreightCenter?
Expertise in Freight Shipping: With over 25 years in the logistics industry, FreightCenter is dedicated to guiding you through the entire logistics process, from beginning to end. Our goal is to make freight shipping easy to understand and book. Don’t waste time researching and receiving quotes from individual carriers- FreightCenter’s got your back!
Competitive Rates with Tailored Solutions: We prioritize high-quality customer service without breaking your wallet. We utilize our relationships with regional and national carriers to offer you competitive, affordable rates while providing personalized solutions to your needs. Need a liftgate? We got you! Want to expedite your order? Leave it to us! We’re ready to provide tailored solutions that don’t compromise your freight shipment.
Personalized Customer Support: FreightCenter is committed to satisfying our customers. Our friendly customer support team is here to help you every step of the way, from initial inquiries to post-shipment concerns. We handle all aspects of logistics, including tracking, paperwork, and communication with carriers, so you can focus on your business while we manage your shipment. Choose us for our reliable service and affordable quotes!
What is the Difference Between Final Mile Delivery and White Glove?
Final mile delivery may include professional installation and setup and white glove services. When white glove services are requested, a team of professionals will install the shipped item after delivery. For example, when you buy a new stove or oven online or in-store, your shipment will likely include white glove delivery services.
What is the Difference Between First and Final Mile Logistics?
The first and final mile have opposite meanings. At the same time, the first mile includes inside pickup and packaging services, and the final mile includes inside delivery and unpackaging. Depending on the selected carrier, both services involve special handling at an additional cost.
What are some of the benefits of Final Mile Delivery Services?
Some of the most loved features of this service include residential delivery and final mile optimization. With final mile services, packages are delivered directly to the customer’s preferred location regardless of home, apartment, condo delivery type, etc. Since this type of service is usually requested for its speed, carriers ensure the route is optimized to deliver packages most efficiently and at a reduced cost. The most apparent benefit of final mile delivery services is that they help guarantee same-day or next-day delivery. And the benefits do not stop there; with this timely delivery service, customers can expect real-time tracking and notifications.
When a customer is paying for this type of service, they expect a time-effective delivery; the reports provided with the service can help bring them peace of mind. The last thing your customer needs is to worry about where their product is in this circumstance.
Another excellent part of this service, as with the white glove delivery service, is that carriers will handle all returns, exchanges, and reverse logistics, including pickup from the customer’s location. Additionally, these services provide more hardware options—for example, smaller trucks to make deliveries in urban areas or limited access locations.
Businesses and Agencies Can Benefit From The Use of Final Mile Services For:
- Deliveries to construction sites.
- Business-to-business deliveries of professional equipment.
- Warehouses and storage solutions.
Distinguishing Final Mile Delivery From White Glove Services
Final mile services shouldn’t be confused with white glove services. Final mile delivery may include white glove services such as expert setup. Experts will install the item after delivery when white glove services are requested. For example, when you buy a new stove online or in-store, your shipment will likely include white glove delivery services.
Choosing Final Mile Services is an excellent way for customers to achieve the speed, convenience, and cost-effective reality they expect from their carriers and the supply chain. While also providing additional benefits such as tracking, notifications, and transparency to monitor their shipment progress. With these services comes much flexibility in scheduling and time slots, making the whole process most convenient for the customer. All of these benefits directly influence customer satisfaction, so be sure to consider providing this service.
To create value for our customers by delivering customized shipping solutions that meet their unique needs and to fulfill shipping demands from simple to complex with expertise, guidance and ingenuity.
Trust the experts at FreightCenter to give you the best prices and the most comprehensive options for all your LTL freight shipping needs.
We deliver optimized solutions for full or partial truckloads, competitive dry van, flatbed, and refrigerated freight pricing. We can cover your full truckload shipping needs
Nationwide Expedited Trucking services move your freight securely and rapidly. Your freight requires fast delivery; our freight shipping experts can get your shipment fast, whether in one large box or a full truckload.
The most reliable Specialized Freight Services rates from all the top carriers are just a few steps away. From white glove service to international shipping, we've got you covered.
Is Last or Final Mile Service Only For Residential Delivery?
Last mile delivery is not restricted to residential deliveries. Businesses and agencies can use final mile services as well. There is a range of final mile solutions for scenarios such as:
Residential delivery of appliances and furniture
When consumers purchase heavy appliances and household items, the shipping typically includes installation and removal of the old item. For example, mattress retailers may include unpackaging, set up, and removal of your old mattress and box spring.
Deliveries to job sites for construction materials and flooring installation
Long and short-term construction projects may require perfectly timed deliveries or warehouse space until the job site is prepped or inspected. For example, a delivery of wood panels that requires expert installation may need to be stored until the cement foundation has been poured.
Business-to-business deliveries of professional equipment
Businesses receive inbound freight shipments for many reasons. When opening a new restaurant or upgrading office equipment, a business owner may need professional installation of heavy restaurant or medical equipment.
Warehousing and Storage Solutions
When supply chain logistics and order fulfillment become more than a simple project, FreightCenter can help businesses find alternatives to handling inbound deliveries from manufacturers and outbound deliveries to distributors or end customers. Your FreightCenter Agent can guide you in the best direction when opting for final mile service. To get a freight quote that includes white glove delivery or special handling, please contact customer service or your agent for a detailed quote. Book all your shipments with FreightCenter and save time and money with our volume pricing and unbeatable customer satisfaction, call 800.716.7608 today.
The New Consumer
The current scale of customer purchase pattern issues predicts that e-commerce worldwide sales will continue to grow—a rise to $7.4 trillion by 2025. Most businesses must rethink shipment plans to meet buyer demand for faster and better service. What shipping options are available for companies to meet this demand most efficiently and fairly? Adding the final mile and white glove services will build your supply chain. It allows greater flexibility and resources to meet consumer demand and deliver a better customer experience. Keeping customers happy requires developing a solid logistics strategy. Preferably one that connects you with your buyers, utilizing a delivery method that exceeds their expectations.
Partner with a Freight Provider You Can Trust
The final mile in the delivery process has become one of the most needed. As customers want ease and their goods faster than ever, you must adapt to stay successful within your industry. Finding the right final mile and white glove services solutions can be tricky and tedious. Working under stricter control means managing your services well and ensuring your customers’ outlooks are top priorities. Make your customers’ expectations regarding your final mile service method clear. Such as limited inside pickups or deliveries, longer travel times, or changed setup logistics.
FreightCenter uses technology to find the best carrier to do everything at the best rate. When supply chain logistics and order fulfillment become more than a simple project, FreightCenter can help small to large companies and businesses find the best options—from handling inbound deliveries from artisans to outbound deliveries to dealers or end customers.
Guaranteed competitive pricing every time you ship.
Final Mile Delivery Services FAQs
Q. What is final mile delivery?
Final mile delivery refers to the last leg of the shipping process, where goods are transported from a local distribution center or hub to the final destination, typically a residence or business. This service is critical for ensuring customer satisfaction and completing the delivery journey.
Q. Does FreightCenter offer final mile delivery services?
Yes, FreightCenter provides reliable and efficient final-mile delivery services through its extensive network of carriers. We work with industry-leading partners to ensure your shipments are delivered on time and in excellent condition.
Q. What types of shipments qualify for final mile delivery?
Final mile delivery is ideal for large, bulky, or heavy items like furniture, appliances, or equipment that require specialized handling. It’s also suitable for eCommerce shipments and residential deliveries.
Q. Can I schedule a specific delivery time for final mile services?
Yes, many of our carriers offer appointment scheduling and time-specific delivery options. These services may include additional fees, but they help ensure the delivery meets your needs.
Q. Are there additional fees for final mile delivery?
Final mile services may include additional fees for specific features, such as inside delivery, white-glove service, or liftgate requirements. FreightCenter’s experts will help you understand all associated costs upfront.
Q. How can I track my final mile delivery?
FreightCenter offers robust tracking tools that allow you to monitor your shipment’s progress in real time. You’ll receive updates on its status from dispatch to final delivery.
Q. What should I do if there’s an issue with my final mile delivery?
If you encounter any problems, such as delays or damages, FreightCenter’s customer support team is here to assist. We’ll work with the carrier to resolve the issue promptly.
Q. Do you offer final mile delivery for businesses?
Yes, FreightCenter provides tailored solutions for businesses needing last-mile delivery services. Whether for B2B or B2C deliveries, we ensure your shipments reach their destination efficiently and securely.
Q. How do I book final mile delivery services with FreightCenter?
Booking final mile delivery is simple. Use our online tools to request a quote or contact our logistics experts, who will guide you through the process and find the best carrier for your needs.
Three Advantages of Using FreightCenter for Final Mile Delivery
25+ Years of Service
We have over 25 years of experience, as evidenced by our large network of professional carriers. Our knowledgeable team of shipping experts is ready to help you optimize your shipping experience.
Customizable Shipping Options
Need a liftgate? No problem! Need to ship your products quickly? We got you covered! Our FreightCenter agents can offer tailored solutions for your specific shipping needs while offering affordable rates you can’t find anywhere else.
Friendly Customer Support
Our customer support team has the answers to many of your shipping questions and concerns. We’re here to help you through every step of the shipping process, from initial inquiries to post-shipment issues.
