Schedule a Pickup
Learn how to schedule a pickup for a FreightCenter-partnered carrier.
Scheduling a Pickup Is Easy
When booking a shipment with FreightCenter, you must schedule a pickup time for your freight. Your agent may handle initial shipment bookings for you, but you can schedule subsequent pickups yourself. Online scheduling is available twenty-four hours a day, seven days a week, making it simple to schedule a pickup anytime, anywhere.
Steps on how to schedule your pickup are listed below.
We provide competitive freight shipping prices and an all-inclusive, easy-to-use shipping experience for our customers. Exceeding our customers’ expectations results in thousands of satisfied customer reviews and repeat business. We believe in the power of our customer relationships. Check out FreightCenter reviews from real customers, and learn what they have to say about their freight shipping experience!
- 2021, 2017 & 2016 Food Logistics’ Top Green Providers
- 2021 & 2018 Supply & Demand Chain Executives’ Pros to Know: Matthew Brosious
- 2020 & 2019 Top Food Logistics’ 3PL & Cold Storage Provider Award
- 2020 & 2019 Business Observer’s Top 500 Companies on the Gulf Coast
- 2020 & 2017 SmartWay® Transport Partner
- 2020 & 2017 Food Logistics’ Champions: Rock Stars of the Supply Chain
- 2020 Best of Palm Harbor Awards for Local Businesses
- 2017 Green Supply Chain Award from Supply & Demand Chain Executive
- 2017 Tampa Bay Business Journal Heroes at Work
- 2016, 2015, & 2012 Food Logistics Top 100 Software and Technology Providers
- 2013 Tampa Bay Business 100 by Tampa Bay Business Journal
- 2013 Top 100 Great Supply Chain Partners by SupplyChainBrain
- 2012 TIA Samaritan Award Honorable Mention
- 2012, 2011 & 2010 TBBJ Fast 50 Recipient
- 2013, 2011, & 2010 Diversity Business Top Businesses
Why Choose FreightCenter for Freight Shipping?
Expertise in Freight Shipping: With over 25 years in the logistics industry, FreightCenter is dedicated to guiding you through the entire logistics process, from beginning to end. Our goal is to make freight shipping easy to understand and book. Don’t waste time researching and receiving quotes from individual carriers- FreightCenter’s got your back!
Competitive Rates with Tailored Solutions: We prioritize high-quality customer service without breaking your wallet. We utilize our relationships with regional and national carriers to offer you competitive, affordable rates while providing personalized solutions to your needs. Need a liftgate? We got you! Want to expedite your order? Leave it to us! We’re ready to provide tailored solutions that don’t compromise your freight shipment.
Personalized Customer Support: FreightCenter is committed to satisfying our customers. Our friendly customer support team is here to help you every step of the way, from initial inquiries to post-shipment concerns. We handle all aspects of logistics, including tracking, paperwork, and communication with carriers, so you can focus on your business while we manage your shipment. Choose us for our reliable service and affordable quotes!
How to Schedule a Pickup
If you are booking online, the process of scheduling a pickup is easy:
- Sign into your account from the login screen or click on any freight quote process.
- Pickups are scheduled after you complete the form with details of your shipment.
- Confirmation of your pick-up and the required paperwork will be emailed to you.
- Please verify the day and time of the scheduled pick-up and contact us immediately with any conflicts.
Calling us toll-free and talking directly to a freight agent is another easy way to schedule a pickup. Freight agents are on staff six days a week for extended hours to assist with all your scheduling needs. They can add notes, such as a driver confirming pick-up with a call before arrival. Additional requirements may be requested from the agent assisting with your shipment. An email confirmation will also be sent along with a BOL after a shipment is arranged. Please verify all email details and contact us with any schedule changes or situations.
Other Important Information About Scheduling a Pickup
To schedule a pickup with FreightCenter is straightforward enough, but you should know a few more things before making your appointment.
A. Can I Schedule a Shipment and Have It Picked Up on the Same Day?
Yes, but this service cannot be guaranteed due to our carriers’ capacity. Please allow a 4-hour window before your docks close so FreightCenter can dispatch a driver to your location within that same day.
B. When Do Carriers Schedule Pickups?
Please note that carriers typically make pickups in the afternoon and deliver in the morning. That means your pickup time is probably going to be somewhere between 12 PM to 5 PM, or from 5 PM to 8 PM if a driver plans to drive overnight. If you need to have your pickup done in the morning, you’ll need to let your carrier or FreightCenter know; some carriers will make exceptions for an additional fee.
C. I Missed My Pickup! What Do I Do Now?
If you miss your pickup time, you will have to reschedule. Contact FreightCenter immediately to book a new pickup time. Remember, carriers may charge fees for you missing your pickup and other accessories fees, depending on why you missed it. The easiest thing to do is to cancel your pickup before a driver is sent out; this prevents these extra charges.
To create value for our customers by delivering customized shipping solutions that meet their unique needs and to fulfill shipping demands from simple to complex with expertise, guidance and ingenuity.
Rail shipping is a cost-effective and environmentally friendly transportation method that utilizes trains to move goods over long distances. It's known for its efficiency in handling large volumes of cargo, making it a sustainable and economical choice for businesses seeking reliable freight transport options.
Expedited shipping is a premium service designed to meet urgent delivery needs. It prioritizes speed and quick turnaround, ensuring that packages or goods reach their destination faster than standard shipping options. Expedited shipping is the go-to choice when time-sensitive deliveries are essential, providing businesses and individuals with reliable and prompt service for critical shipments.
White glove shipping is a premium service that goes beyond standard delivery, offering meticulous handling, specialized packaging, and in-home setup or installation for valuable or delicate items, ensuring a seamless and hassle-free experience for customers.
Less than truckload (LTL) shipping is a smart logistics solution for businesses with smaller shipments. It combines multiple smaller shipments into a single truckload, optimizing space and reducing costs. LTL shipping offers affordability and efficiency while ensuring timely delivery, making it an ideal choice for companies looking to save on transportation expenses without compromising on service quality.
Guaranteed competitive pricing every time you ship.
FreightCenter is Here to Help You Ship Your Freight!
FreightCenter knows how important it is to deliver your freight safely and punctually. With over 25 years in the business, we’re committed to giving our customers the best shipping experience without breaking your budget. We’re partnered with over 50 carriers nationwide, which we leverage to offer discounted rates you can’t find anywhere else. We also provide tailored solutions for your shipping needs, including expedited shipping, white glove services, and specialized freight shipping. And best of all, repeat customers can earn points for special rewards every time they ship with us!
Ready to ship something now? Our agents are prepared to help you get started on shipping right. Get a freight quote using our free online quote tool, or call us at (800) 716-7608.
Frequently Asked Questions About How To Schedule a Pickup
Q. How do I schedule a pickup with FreightCenter?
Scheduling a pickup with FreightCenter is quick and easy. Log in to your FreightCenter account or contact our customer service team to provide details about your shipment, including pickup location, preferred pickup date and time, and shipment dimensions. Our team will then coordinate with our network of carriers to arrange a convenient pickup time for you.
Q. What are the pickup options available at FreightCenter?
FreightCenter offers a range of pickup options to accommodate your needs. Whether you require same-day, next-day, or scheduled pickups for recurring shipments, we have you covered. Our flexible scheduling options allow you to choose the best pickup time for your schedule and shipping requirements.
Q. Is there a cutoff time for scheduling pickups with FreightCenter?
While there is no specific cutoff time for scheduling pickups with FreightCenter, we recommend scheduling pickups at least 24 hours in advance whenever possible to ensure availability. However, we understand that urgent shipments may arise, and our team will make every effort to accommodate last-minute pickup requests whenever feasible.
Q. Can I track my scheduled pickup with FreightCenter?
Yes, you can track the status of your scheduled pickup through your FreightCenter account. Once your pickup is scheduled, you will receive confirmation and tracking information, allowing you to monitor the progress of your shipment in real time. Additionally, our customer service team is available to provide updates and assistance throughout the pickup process.
Three Advantages of Using FreightCenter
25+ Years of Service
We have over 25 years of experience, as evidenced by our large network of professional carriers. Our knowledgeable team of shipping experts is ready to help you optimize your shipping experience.
Customizable Shipping Options
Need a liftgate? No problem! Need to ship your products quickly? We got you covered! Our FreightCenter agents can offer tailored solutions for your specific shipping needs while offering affordable rates you can’t find anywhere else.
Friendly Customer Support
Our customer support team has the answers to many of your shipping questions and concerns. We’re here to help you through every step of the shipping process, from initial inquiries to post-shipment issues.
