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Freight Matching

Freight matching is how shippers connect with major trucking companies. Learn how FreightCenter’s free quote tool acts as a freight matching tool and how it helps make booking freight shipping easier.

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Table of contents

Freight Matching

Freight matching is the process of connecting brokers and shippers with ideal carriers and drivers for shipments.

Today, brokers and shippers utilize modern technology to optimize matches between shippers and carriers. While this makes finding the right carrier for your shipping needs easier, it has also added some competition in the freight brokerage world from freight-matching companies, which are capitalizing on AI and machine learning technology to automate the brokerage process.

How is freight matching evolving in modern times, and how does FreightCenter match shippers and carriers? Let’s take a look at what’s so special about freight matching and how FreightCenter does it.

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What our customers are saying

We provide competitive freight shipping prices and an all-inclusive, easy-to-use shipping experience for our customers. Exceeding our customers’ expectations results in thousands of satisfied customer reviews and repeat business. We believe in the power of our customer relationships. Check out FreightCenter reviews from real customers, and learn what they have to say about their freight shipping experience!

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of reviewers recommend FreightCenter

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  • 2021, 2017 & 2016 Food Logistics’ Top Green Providers
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Why Choose FreightCenter for Freight Matching?

Expertise in Freight Shipping: With over 25 years in the logistics industry, FreightCenter is dedicated to guiding you through the entire logistics process, from beginning to end. Our goal is to make freight shipping easy to understand and book. Don’t waste time researching and receiving quotes from individual carriers- FreightCenter’s got your back!

Competitive Rates with Tailored Solutions: We prioritize high-quality customer service without breaking your wallet. We utilize our relationships with regional and national carriers to offer you competitive, affordable rates while providing personalized solutions to your needs. Need a liftgate? We got you! Want to expedite your order? Leave it to us! We’re ready to provide tailored solutions that don’t compromise your freight shipment.

Personalized Customer Support: FreightCenter is committed to satisfying our customers. Our friendly customer support team is here to help you every step of the way, from initial inquiries to post-shipment concerns. We handle all aspects of logistics, including tracking, paperwork, and communication with carriers, so you can focus on your business while we manage your shipment. Choose us for our reliable service and affordable quotes!

FreightCenter by the numbers
25 Years In Business
1m+ Shipments Booked
93%+ On-Time Performance
99.1% Damage Free Shipments

Who Uses Freight Matching?

Technically speaking, everyone who arranges freight transportation for shippers employs some form of freight matching. Freight brokering acts as an intermediary between people and businesses in the logistics industry, so it makes sense that they would utilize freight matching to find carriers for their shippers.

However, this concept has existed since the beginning of truck driving. Before computers, bulletin boards were placed at strategic points advertising loads for truck drivers to pick up, like at truck stops. Brokers also had offices at or near truck stops for drivers to ask about available loads. Drivers would also use old pay phones to call brokers or carrier offices. This eventually transitioned into brokers using fax machines to send carrier load opportunities.

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Nowadays, technology has enhanced freight matching to become even more user-friendly. Shippers and brokers can now post loads on websites like load boards, where carriers and drivers can view and bid on the loads they desire in real-time. Load boards also allow carriers to filter loads based on their preferences, such as:

  • Location
  • Cargo Type
  • Routes
  • Equipment needed
  • Rates

 

Load boards are a type of matching model called digital freight matching (DFM). DFM platforms contain digital algorithms that pair shippers and carriers. Filters and saved preferences narrow the list to a specific number of ideal loads that carriers can view and negotiate with.

This has led to a new type of freight brokerage/3PL. These “digital freight matchers” prioritize automation in their approach to freight matching. They rely on AI and machine learning on their platforms (usually freight marketplaces) to make matches and manage freight, eliminating the need for human interactions between shippers and carriers during transactions.

However, these 3PLs are less people-focused than traditional brokerages. Their platforms can be used for everything from picking loads to filling out paperwork without any human interactions. While seasoned veterans may appreciate a DFM’s streamlined booking process, first-time shippers looking for guidance in booking freight shipments may be disadvantaged.

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FreightCenter Does Freight Matching Right

As a 3PL, FreightCenter’s duty is to help customers weed through the complexities of the logistics world to find carriers for their shipments. While technology streamlines the process, it’s not the main focus of our business.

We prioritize developing a relationship with our customers by guaranteeing excellent service and friendly customer support from beginning to end. We don’t let our tech do all the talking: we rely on our shipping knowledge from our 25+ years in logistics. Finding the perfect carrier for your next shipment can be challenging, so leave it to the shipping experts to do it right.

Call us at (800) 716-7608 or try our free online quote tool to start matching with carriers today!

Frequently Asked Questions about Freight Matching

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Q. What is freight matching?

A.

Freight matching is the process of partnering brokers and shippers with carriers and drivers to deliver their freight. This can refer to either a corporation specializing in freight matches, like a freight brokerage or 3PL provider, or a system designed to pair shippers with carriers, like a load board.

Q. Are load boards a type of freight matching?

A.

Yes, they are! Load boards are a digital platform where shippers can post information about their loads, which carriers can bid on. They use algorithms to find ideal loads for carriers based on preexisting criteria while offering other features like shipment tracking and message boards for carriers and shippers to communicate with one another.

Q. What are the benefits of using a freight matching service?

A.

Freight matching, whether physical or digital, accelerates the connection between shippers and carriers. Freight matching places, especially brokers utilizing DFMs, make finding loads more manageable and accessible to drivers with specific load preferences. They also simplify the booking process, leaving the complicated tasks to either a freight broker and carrier or the system itself.

Q. Can amateur shippers use a freight matching service?

A.

If you plan on using a 3PL (like FreightCenter) to handle your shipping, you already have! FreightCenter uses online quote tools to give you initial rates that carriers would charge you based on the information you provide, which can help you make informed decisions about your shipment. We’ll then call you to learn more about your shipment and give you more accurate rates.

If you were debating on going with a newer 3PL that has an advanced DFM system, remember that these companies prioritize their technologies, like AI and machine learning, over human interactions that could blossom into long-term relationships with their customers for a better shipping experience in the future.

3 Advantages of Using FreightCenter for Freight Matching

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25+ Years of Service

We have over 25 years of experience, as evidenced by our extensive network of professional carriers. Our knowledgeable team of shipping experts is ready to help you optimize your small business for the intricate world of logistics.

Best Shipping Methods for Your Freight

Customizable Shipping Options

Need a liftgate? No problem! Need to ship your products quickly? We've got you covered! Our FreightCenter agents can offer you tailored solutions for your specific shipping needs, no matter what kind of small business you are.

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Friendly Customer Support

Our customer support team has the answers to many of your shipping questions and concerns. We’re here to help you through every step of the shipping process, from initial inquiries to post-shipment issues.

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