About FreightCenter

Careers Leadership Reviews

Why Our Mission Matters

At FreightCenter, we aim to make shipping easy, affordable, and reliable for everyone. We believe shipping shouldn’t be complicated, whether you’re a small business owner or someone sending a package to a friend. We aim to provide you with the best shipping options, competitive rates, and excellent customer service. By doing this, we help businesses grow, and individuals stay connected, positively impacting our customers’ lives.

Committed to Excellence

Our commitment to excellence drives everything we do at FreightCenter. We constantly invest in new technology to improve our services and make shipping more efficient. Our dedicated team works hard to find the best solutions for your shipping needs, ensuring your packages arrive safely and on time. We know that reliable shipping is crucial for your success, and that’s why our mission matters. It’s about helping you achieve your goals with confidence and ease, knowing that your shipping is in good hands.

Our History

The Beginning of FreightCenter

FreightCenter’s story began with a family-owned shipping and packaging store called “Send It Packing,” run by Matthew and his father, James Brosious. They started this small business with a vision to simplify the complex world of freight shipping for companies and individuals. Working from a modest storefront, they focused on building solid relationships with carriers and customers. Their main goal was to create a one-stop solution where people could easily compare rates and services from different carriers and choose the best option for their shipping needs.

Embracing the Internet

As the internet became more popular in the late 1990s and early 2000s, FreightCenter saw an opportunity to leverage this new technology to grow their business. They developed an online platform allowing customers to get instant quotes, book shipments, and track deliveries from their computers. This was a significant shift in the freight industry, which had traditionally relied on phone calls and paper documents. By going digital, FreightCenter made shipping faster, easier, and more convenient for everyone.

Technological Innovations

FreightCenter continued to invest in technology to improve its services. They developed advanced software to analyze shipping data and provide customers with the most efficient and cost-effective shipping options. This innovation helped them stand out in the industry and attract more customers. They also introduced tools like real-time tracking and automated notifications, giving customers better control over their shipments and peace of mind.

Expanding Services

Over the years, FreightCenter expanded its range of services to meet the diverse needs of its customers. They began offering LTL (less-than-truckload) shipping, full truckload shipping, international shipping, and intermodal shipping, which combines different modes of transportation. FreightCenter could serve a broader range of customers by providing various shipping options, from small businesses to large corporations.

Building a Strong Team

A critical factor in FreightCenter’s success has been its dedicated team of employees. The company values hard work, innovation, and excellent customer service. They have created a positive work environment where employees are encouraged to share ideas and work together to solve problems. This strong team spirit has helped FreightCenter provide outstanding customer service and maintain a competitive edge in the industry.

Customer-Centric Approach

FreightCenter has always prioritized its customers. It understands that each customer has unique shipping needs and strives to provide personalized solutions. By listening to customer feedback and continuously improving its services, FreightCenter has built a loyal customer base. Its commitment to customer satisfaction is one of the reasons it has remained a trusted name in the freight shipping industry for over two decades.

Looking to the Future

Today, FreightCenter is a well-known and respected name in the freight shipping industry. It continues to grow and adapt to its customers’ changing needs. With a focus on technology and customer service, it is always looking for new ways to improve its services and stay ahead of the competition. FreightCenter’s history is a story of innovation, dedication, and a commitment to excellence, and it is determined to continue this legacy in the years to come.